AAHA celebrates 73rd meeting
Establishing protocols, standards of care top continuing education topics
May 01, 2006
The conference attendees included 250 guests and 900 exhibitors to total about 3,565 people.
Team-based learning was a main focus of continuing education programming, which included the second National Conference for Veterinary Technician Specialty Academies (NCVTSA)."Make protocols as a team when making client-based decisions," says Dr. Nan Boss, owner of Best Friends Veterinary Center. "The staff's input can be very helpful."
Boss spoke at several sessions, emphasizing the importance for veterinarians to work with office staff to install workflow protocols and practice standards of care.
"If you want to increase the number of dental procedures your practice performs, start to grade teeth upon examination," Boss says. "Create a binder to add protocols as you find them. Pick one area at a time and keep it simple — start with what you include in a physical exam."
Educating clients about exam findings is critical, Boss adds. Findings determine what tests to run next — exam fees are increased accordingly.
"People have different learning styles," Boss says. "Some want detailed information; some want bullet points; some want to immediately know the bottom line and others are analytical. You can get an idea about how individual clients might learn by talking to them for a few minutes. Do not make decisions for clients, and give them a copy of all test results."
Other news includes:
AAHA Helping Pets Fund
AAHA encouraged more practices to join their AAHA Helping Pets Fund during the conference, saying the fund is a way to strengthen ties with their communities.
The association marked the launch of the fund, announcing more than 1,500 pets had been helped in 2005 through grants totaling more $310,000.
The fund was established to help those in need access veterinary care for their sick or injured pets. The fund allows each enrolled practice $500 per calendar year for financial-hardship cases and $200 annually for good-samaritan cases. The money is given directly to the veterinary practice.
"Census figures listing the percent of people that own pets and the percent of people that say the cost of veterinary care is a factor to whether their pet receives treatment, you find that more than 1 million pets go without needed veterinary care annually," Hoops says. "AAHA Helping Pets Fund was created to change that."
The AAHA Helping Pets Fund began accepting grant applications April 1, 2005. As of Dec. 1, more than 850 pets had been helped through grants totaling more than $102,000.