Dr. Greenskin is finally ready to set Dr. Codger straight on what she really thinks about some of the ways he does business in his veterinary clinic. Nothing can hold her back now—except for the intercom.
When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you don’t believe it’s true, you’re in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.