What happens when the highest level of care just isn't an option for most of the clients you serve? Answers from the dvm360 Spectrum of Care survey point to a new world order: The days of providing nothing less than the gold standard might be numbered.
To keep your veterinary hospital stable—with coworkers on board—take this advice to heart after the death or sudden disability of the practice owner. Or if you just want a plan to make sure your practice and team will be taken care of if something happens.
You'll see customers when you're out and about. Don't feel like you need to run and hide. Instead, use these tips to streamline these conversations and encourage pet owners to happily schedule appointments during regular business hours.