The bright side of vet life at the Veterinary Innovation Summit
The second annual Veterinary Innovation Summit April 6-8 opened with Eleanor Green, DVM, DACVIM, DABVP, dean of Texas A&M’s College of Veterinary Medicine and Biomedical Sciences, proclaiming her passion for innovation and technology. Among the reasons for Dr. Green’s excitement? Innovation offers new career opportunities for veterinarians, it allows veterinary faculty and students to free their creativity and it helps the global community. “Vets can and do change the world every day,” she told attendees.
Dr. Green emphasized that the profession needs to embrace new possibilities, hearkening back to a comment from an entrepreneur who spoke at the summit last year: “We prefer to work with vets, but we will not wait on them.”
The summit, which hosted 462 attendees, was presented by the North American Veterinary Community’s Veterinary Innovation Council and Texas A&M College of Veterinary Medicine and Biomedical Sciences. It was held on the vet school campus in College Station, Texas.
Here are a few highlights from the general sessions:
> New imaging technology from Scarlet Imaging allows the user to see every detail of an animal’s vasculature.
> Disaster planning and rescue innovations utilized by the Texas A&M Veterinary Emergency Team during Hurricane Harvey helped the operation progress as smoothly as possible.
> The human-animal bond provides value for veterinary patients and clients and benefits a practice as well (see the research at habricentral.org).
> Providing care to pets in low-income communities is essential—David Haworth, DVM, PhD, of PetSmart Charities, says 59 million pets in the United States are living in households making less than $20,000 a year. These owners want to be responsible pet owners, so he emphasized the three things they most need: physical access to veterinary care, options along a spectrum of costs, and general education about pet health.
Three applause lines from general sessions
To get the feel of a few of the other general sessions, take note of these comments from speakers that sparked instantaneous applause from the audience:
“We make better decisions when we include everyone.” This line from Charlotte Lacroix, DVM, JD, of Veterinary Business Advisors, occurred during a leadership panel. The audience rapidly responded to the clarion call of diversity—the desire to make sure veterinarians better mirror the society they support. Participants emphasized that diversity should be represented not only in gender and race but also socioeconomic status and other areas. For example, how many first-generation college graduates go to veterinary school? Diversity brings better solutions to the problems facing a practice, a community and the profession of veterinary medicine as a whole, panelists said.
“As we leverage technicians and nurses, we can compensate them better.” This came from Bob Lester, DVM, chief medical officer of WellHaven Pet Health, during a discussion on the future of practice models and ownership. This thread of the conversation focused on why there aren’t enough technicians or nurses in veterinary practices. Why? Because too often they aren’t empowered. The audience’s audible response showed they wanted to help make sure veterinary technicians and nurses are able to use the skills they’ve learned—and earn a living wage.
“We need to start encouraging young people again.” This was from Dr. Green on a discussion about training the next generation of veterinary students. These days many veterinarians are discouraging young people from pursuing veterinary medicine as a career. Want proof? In 2015, a dvm360 survey on veterinarians’ job satisfaction showed that only 52 percent would recommend that their child or a friend’s child pursue veterinary medicine—down from 76 percent in 2005. And according to the new Merck Animal Health study on veterinarians’ well-being, things are getting worse: Only 42 percent of veterinarians in that survey said they would recommend the profession. Of respondents 34 years old and younger, just 24 percent said they would recommend a veterinary career.
Moments from the breakout sessions
Innovative ideas were also presented and dissected by attendees during breakout sessions. Topics included genomics and DNA testing, the veterinary nurse initiative, telemedicine and more.
One of the more controversial sessions, judging by audience reactions, was on AI—artificial intelligence, not artificial insemination—and the ability to use in-home devices like Amazon Echo and Google Home to obtain veterinary advice. Yep, your clients might soon be able to ask Alexa, “I think my dog might have arthritis. What should I do?”
Ask.Vet is a text chat service for pet owners that has collected 30,000 hours’ worth of conversations between pet owners and veterinarians. From this data, Ask.Vet analysts were able to determine the most common concerns pet owners ask about and the terminology they use in reference to the problems. They then created algorithms to walk pet owners through clinical signs or behaviors their pet is exhibiting and give recommendations, including making an appointment with a veterinarian in their area to get an official diagnosis and treatment recommendations.
A conversation with an AI device might lead to recommendations for pet owners to consider a specific diet or drug, as it did in the demo: “For dogs with joint problems, consider X brand food.” No official diagnosis or prescription to be sure—the requirement for a veterinarian-client-pet relationship, or VCPR, keeps that in check for now.
Ask.Vet also includes a Vet-to-Vet feature that walks veterinarians through the best diagnostic procedures and other advice for a specific problem and lets them connect with a board-certified expert. Cal Lai, Ask.Vet CEO, and Cherise Roth, MS, DVM, director of veterinary operations and programs, stated that the future of search is voice. We’re not there yet, but it’s coming, they say.
About inspiring those future vets …
Overall, Veterinary Innovation Summit attendees were optimistic about the future. Several speakers espoused that this is the best time to be in veterinary medicine. Attendees who engaged with the enthusiasm of Dr. Green and others seemed to want to be excited about the profession again and invite the young into the wonders of veterinary medicine.
All of the sessions were held in the Veni and Vidi buildings of the recently built Texas A&M veterinary school complex. This Caesarean reference (we’re talking ancient Rome here, not obstetrics) brings a nice analogy to the experience—the attendees came; the attendees saw; the attendees are ready to conquer and love veterinary medicine again.