Don't mess with Texas
Ranked second in numerical growth according to the latest U.S. Census Bureau data, the Dallas-Fort Worth-Arlington Metroplex is home to a veterinary-profession environment that provides plenty of jobs — with specialists particularly in short supply — and elevated client-care expectations.
Two once-separate downtown areas have merged gradually to become the Metroplex, a 12-county, 634-square-mile sector that maintains a big-city urban personality while encompassing growing suburbs that add a rural appeal.
Along with the population boom, veterinary medicine throughout the Metroplex — which holds about one-fourth of the Texas population of almost 24 million residents — has changed in ways that complement and challenge the profession.
Practitioners across the Metroplex concur: The most common impact to the profession is greater client-care expectations.
"Clients are looking for a more sophisticated brand of medicine than before, with the advent of Animal Planet, Emergency Vets, the Internet and those sorts of tools. They understand the sophistication of veterinary medicine and are not so surprised by the kind of care we can offer," says Rosemary Lindsey, a small-animal DVM in Richland Hills, Texas, ABVP diplomate and Texas Veterinary Medical Association (TVMA) board member.
Changing family demographics also drive client expectations, she says. "There are smaller families with fewer children and many are looking at pets as their children. They want the same kind of care they can get for their kids for their pets."
More clients are seeking the care of referral practices and specialists and seem to be following through on critical care recommendations, says John Vandermeer, DVM with Highland Park Animal Hospital in Dallas and president of the Dallas County Veterinary Medical Association.
"Our clients are more knowledgeable. Owners talk with each other, and there is an availability of knowledge through the Internet. People are more aware of what we as veterinarians are able to do and accomplish and people want these services," he says.
Demand continues to push the service quality and financial success of the profession, says Jed Ford, North Richland Hills DVM and TVMA board member. "With increased demand, it will fall upon us to get over our unwillingness to charge for what we are worth and charge appropriately for more excellent veterinary medicine. I think the public will be willing to pay since their expectations are greater."