Playing the percentages Beware of pay pitfalls April 1, 2007 By: David M. Lane, DVM, MS

Lou Swinney wheeled his new SUV into the cramped parking lot. A cup holding his morning java suddenly jarred forward as he made the abrupt stop. The inertia sent a quarter of the contents on an additional journey. Swinney quickly wiped the rim and base of the cup with a tissue and barreled out of the vehicle toward the front door, a wide briefcase trailing from his right arm like a broken rudder.

The age of specialization March 1, 2007 By: David M. Lane, DVM, MS

Career 'journal' shows how a typical longtime practitioner could get caught unaware

Teacher or technician: exploring the DVM's changing role February 1, 2006 By: Charles E. Gardner, DVM, MBA, Dipl. ABVP

Like it or not, lay people can learn to competently perform many routine tasks.

The biggest share of practice advertising dollars is spent on Yellow Pages ads. The following are practical guidelines to help you think through your Yellow Pages strategy, improve your ad's efficacy and reduce costs.

Coaching skills: Create a protocol for solving grievances August 23, 2005 By: Nan Boss, DVM

There are two things every employee wants to know ...

It's great to see many practices are now acknowledging that the old, traditional methods of management are not effective, and they are modernizing their strategies and taking steps to improve staff morale, and consequently productivity.

This simple marketing tool can be used to help you see opportunities and challenges that can help or hurt your practice's growth.

Smoke and mirrors June 1, 2005 By: David M. Lane, DVM, MS

Drug companies are going to charge whatever the market will bear.

Consider these important steps to improve communication at staff meetings, or help resolve conflicts.