State Board Series - DVM
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State Board Series

A map of consumer complaints filed with state agencies

October 3, 2007

Data compiled by DVM Newsmagazine editors

Editor's blog: A second salvo on state boards

November 7, 2007

I am absolutely convinced that veterinarians will be faced with more intrusive government rules and regulations than ever before. I hate to be the bearer of bad news, but it's going to get worse.

Source: DVM NEWSMAGAZINE

The cross hairs of complaints

October 1, 2007

Sacramento, Calif. — Invite Dr. Wade Himes to shed light on the inner-workings of state regulatory agencies and he pauses, then laughs and asks, "Do you want me to lose my license?"

Source: DVM NEWSMAGAZINE

Exclusive DVM Survey: Client demand fuels spike in complaints to state boards

October 1, 2007

National Report — When a medical case goes bad, consumers are more likely to complain to state boards than in years past, veterinarians report.

Source: DVM NEWSMAGAZINE

Here come the reporters: What are you going to say?

November 1, 2007

It started as a payment issue — something common and relatively minor — but by the time it ended the board-certified veterinary surgeon felt so much heat from the media he closed his practice and left town.

Source: DVM NEWSMAGAZINE

Defending a state-board action has far-reaching costs

November 1, 2007

Are you facing a state-board inquiry? Think you can handle it alone?

Source: DVM NEWSMAGAZINE

Ultimate authority

November 1, 2007

Boston — It's a surprise when Alan Van Tassel comes to visit. He drops by unannounced during business hours, makes a quick introduction and starts poring over a seven-point inspection checklist.

Source: DVM NEWSMAGAZINE

Is your communication readiness at DEFCON 1?

November 1, 2007

In calming an irate client, remember your tone and goal. Keep your tone normal when talking to the client and your body relaxed. Always remember that your goal should be to listen to their needs and try to meet them when appropriate.

Source: DVM NEWSMAGAZINE

Complaint filing, free; notification, 41 cents; impact, immeasurable

November 1, 2007

National Report — A veterinarian seeking to protect his or her reputation and practice may be forced to battle an unlikely nemesis — the mailman.

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