The reality is that Mark Down has been a thorn in my side for years.
Like many people who complain about costs, he can well afford to pay our fees. I was hoping that this impasse would send him
No such luck.
He didn't see things my way, but he vowed to set up the full-price appointments anyway.
Stupid Question No. 6 changed all that.
"Now I've heard everything. Your office manager says that you want pre-op blood tests on both dogs, two anesthesia fees and
two hospital fees. This is outrageous. I'll be taking my busines elsewhere from now on."
(I won, again!)
Dr. Obenski owns Allentown Clinic for Cats in Allentown, Pa.