Most-viewed articles for the veterinary team - Firstline
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Source: FIRSTLINE

Highest-rated cartoon: Water fountain

May 20, 2009

Read the week's highest-rated cartoon.

Source: FIRSTLINE

15 time-savers for the whole team

July 1, 2011

Learn how to face your to-do list before it comes back to bite you.

Source: FIRSTLINE

Top 10 ways to make your patients hate you

June 23, 2011

Why would you want your patients to like you?

Source: FIRSTLINE

7 morale boosters to pump up your practice

June 9, 2011

These from-the-trenches tips are proven to lift veterinary team members' spirits. And they just might increase client satisfaction as well. After all, a happy staff equals a happy clinic.

Source: FIRSTLINE

Unsolved mysteries: How do veterinary technicians get it all done?

October 15, 2013

Shocking behind-the-scenes footage!

Source: FIRSTLINE

The 5 most difficult veterinary clients

June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

Source: FIRSTLINE

Managers: 5 reasons receptionists hate you

May 24, 2011

Managers listen up: Your receptionists have spoken and they have a lot to say about your management style. Check out this list of management failures—created by attendees in continuing education courses on reception skills—and see if you fall into any one of these five categories. Then study the solutions so you can better serve your team.

Source: FIRSTLINE

5 ways to enrich patients' environment at your practice

May 1, 2011

Consider the five senses and create a peaceful practice environment for your stressed-out patients.

Source: FIRSTLINE

Royal BreedQuiz: Do you know your palace pets?

April 26, 2011

Experiencing withdrawals now that Kate and William's wedding is over? Put on your royal thinking cap and test your knowledge of dog breeds and English royalty.

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