Practice tips for the veterinary team - Firstline
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Pearls of Practice
Source: FIRSTLINE

2007 Firstline MVP Winner: The business of hope

March 1, 2007

Compassionate caregiver. Teacher. Go-to person. These are all words co-workers use to describe Kathy Coffman, the 2007 Firstline MVP, sponsored by Virbac's C.E.T. University.

Source: FIRSTLINE

Potential hires: Let's do lunch

March 1, 2007

Did your last new hire fail to live up to his or her potential after a promising interview? Teresa Bradley Bays, DVM, owner of Belton Animal Clinic and Exotic Care Center in Belton, Mo., solves this problem with a little lunch.

Source: FIRSTLINE

Give clients the scoop on poop

March 1, 2007

Ask a client for a fecal sample and you'll likely get a range of responses—from slightly sickened to totally grossed out. Hey, playing with pet poop's not your favorite hobby, either, but fecal testing helps you keep pets parasite-free.

Source: FIRSTLINE

In case of emergency, contact ...

March 1, 2007

Is your practice ready for a disaster? Even when your team members and patients are safe, fires and tornadoes may destroy critical records that help you match pets with their owners.

Source: FIRSTLINE

Paper clips are so yesterday

January 1, 2007

Do client notes disappear after you paper clip them to a patient chart? Do your blood work or hospital notes sneak into the wrong file? Maybe it's time to kick the paper clip habit, says Jean Weaver, hospital administrator at Catawba Animal Clinic in Rock Hill, S.C. "Our doctors would use two or three clips on charts to try to keep notes and educational materials together," Weaver says. "These notes would inevitably fall off or become attached to another chart in the discharge box."

Source: FIRSTLINE

Sergeant Pepper, U2 can be a rock and roll star

January 1, 2007

Wanted: Lead male vocalist with an aura of power, a hint of bad boy, and a job as a veterinary technician or veterinarian.

Source: FIRSTLINE

Move over, James Herriot

January 1, 2007

Everyone has a great story. Maybe it's the one you tell at Christmas parties or the tale that makes your friends groan every time you launch into the opening line: "A few years ago there was this Great Dane ..."

Source: FIRSTLINE

Lost doc: $500 reward

January 1, 2007

With six exam rooms, it could be difficult for the team at Nassau Veterinary Clinic in Nassau, N.Y., to keep track of which doctors are in each room.

Source: FIRSTLINE

Good morning, sunshine

January 1, 2007

Maybe you're not a morning person. That's no excuse for waiting until after lunch to greet your team.

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