Practice tips for the veterinary team - Firstline
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Pearls of Practice
Source: FIRSTLINE

From RVT to DVM: The alphabet soup of veterinary medicine

September 1, 2006

Jessica Harris, RVT, describes herself as the quintessential veterinary person who knew she wanted to be a veterinarian since she was knee-high to a grasshopper. This March, she realized her dream of attending veterinary school with an acceptance letter to North Carolina State University's College of Veterinary Medicine.

Source: FIRSTLINE

Say you're sorry

September 1, 2006

Everyone goofs up sometimes. But a well-worded apology can help head off some potentially explosive client eruptions.

Source: FIRSTLINE

Celebrate Technicians

September 1, 2006

You have a whole week to recognize these blood-drawing, anesthesia-monitoring, animal-loving team members Oct. 15 to 21. Not sure what to do? Try some of these ideas from Nancy Allen, a Firstline Editorial Advisory Board member and the practice manager at Olathe Animal Hospital in Olathe, Kan.

Source: FIRSTLINE

On the Job: Gina Toman

September 1, 2006

What's the nicest thing a client ever said to you?

Source: FIRSTLINE

Little clients offer big rewards

August 1, 2006

Next time you walk into an exam room, look down. Are there curious little faces looking back? They may be small in stature, but children are an important ingredient in pets' health, says Cindy Adams, MSW, PhD, associate professor of communication and epidemiology at the University of Guelph in Ontario, Canada.

Source: FIRSTLINE

Step back—so you can put your best foot forward

August 1, 2006

Step back—so you can put your best foot forward

Source: FIRSTLINE

Was it Kilimanjaro or Everest?

August 1, 2006

Do you struggle to remember all of the mountains you've climbed when it's time for your performance review? Use this simple solution from Katherine Dobbs, RVT, the director of client services at Gulf Coast Veterinary Internists and Critical Care in Houston: Track your goals and accomplishments with a weekly activity report.

Source: FIRSTLINE

On the Job: Bobbi Wolfgram

August 1, 2006

What's your biggest challenge in practice?

Source: FIRSTLINE

Ready, set, volunteer!

August 1, 2006

Are you looking for a chance to help pets and people in need? Volunteering is a great way to help others and develop your own skills.

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