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Source: FIRSTLINE

3 reasons clients don't comply

July 1, 2010

Do you feel frustrated when clients ignore your recommendations? You're not alone. Use these tools to remove the common barriers that keep clients from following through.

Source: FIRSTLINE

Step-by-step: Construct a custom harness

June 15, 2010

Turn a few simple materials into a supportive, customizable dog harness.

Source: FIRSTLINE

5 facts about employee rights

June 1, 2010

Many team members blindly stumble through issues of breaks, overtime pay, and family leave. Find out whether your practice gives you enough—or whether you expect too much.

Source: FIRSTLINE

Inspire and motivate your team

June 1, 2010

Team members say these three things will pick up productivity and excite enthusiasm.

Source: FIRSTLINE

Client handout: 7 summer safety tips for pets

May 27, 2010

Teach clients the basics to keep pets hydrated, healthy, and happy this season.

Source: Pet Poison Helpline

8 people foods that are toxic to pets

May 24, 2010

Most clients have heard chocolate is poisonous to pets, but do they know that other common foods may also be toxic for dogs and cats?

Source: FIRSTLINE

Co-worker conflict: Can you read these 8 physical signs?

May 11, 2010

If you feel caught off guard by run-ins with your team members, check out these body language photos to see what your co-workers are saying—even when they're not speaking.

Source: FIRSTLINE

5-month countdown to hosting a free clinic

May 1, 2010

This step-by-step checklist will help you give back to your community by hosting a free clinic for pets in need.

Source: FIRSTLINE

9 rules for avoiding negative karma

May 1, 2010

Don't let bad karma come knocking at your practice's door. Institute these unofficial policies for preventing karmic payback.

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