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Source: FIRSTLINE

Client handouts: Adult pet folder

January 18, 2010

Create an adult pet kit to help educate your clients about recommended wellness care for their adult pets.

Source: FIRSTLINE

5 top client questions answered

January 1, 2010

The barrage of queries can be head spinning. Keep your responses straight by following this advice.

Source: FIRSTLINE

8 ways to earn the respect you deserve

December 1, 2009

Try this approach to reaching big-dog respect levels. It can help you love your veterinary hospital job—and the people who come with it—again.

Source: FIRSTLINE

Top gifts for clients and patients

December 1, 2009

An attentive voice, a giving hand, and a dignified ear are on every client and patient's wishlist this year.

Team members: Improve your patient care

November 13, 2009

These Firstline Challenge activities will help you keep pets healthier.

Source: FIRSTLINE

Quiz: What dog breed would you be? Work edition!

November 1, 2009

Sniff out the canine that best suits your work ethic with this quick and fun quiz.

Source: FIRSTLINE

4 ways to show clients the value

November 1, 2009

A tightly honed message helps ensure clients see the value of your care.

Source: FIRSTLINE

Talking to clients: Can my pet get H1N1?

November 1, 2009

Answer clients' biggest flu question with confidence.

Source: FIRSTLINE

6 ways to ward off H1N1 at work

October 20, 2009

Take these steps to protect yourself against the flu.

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