Articles by Debbie Allaben Gair, CVPM - Firstline
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Debbie Allaben Gair, CVPM

Debbie Allaben Gair, CVPM, is a Firstline Editorial Advisory Board member and president of Bridging the Gap, a business geared to helping people work together more effectively, in Sparta, Mich.

Worm your way into fecal talks with veterinary clients
February 1, 2012

People need to hear information multiple times before they understand your message. Here are nine ways to ensure clients appreciate the importance of fecal exams.

Quick tips to boost veterinary client compliance
February 1, 2012

Keep your communication simple and clear, and make the process as easy as possible for the client.

Focus on fecal compliance in veterinary practice
February 1, 2012

It's important for team members to play a part in educating clients about intestinal parasites.

8 keys for calming cranky clients
June 1, 2011

8 keys for calming cranky clients

The 5 most difficult veterinary clients
June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

When the love is gone: Fighting burnout
May 1, 2010

That's it—you've had it. When you just can't take your job at the veterinary clinic anymore, learn how to beat these top three reasons for work burnout.

Quick ways to decompress when you're feeling fried
May 1, 2010

5 ways to chill out before you burn out.

End conflict by appreciating each other's differences
January 5, 2010

Learn the first step toward understanding and valuing the differences among team members.

Forget "us vs. them"
October 1, 2009

Stop thinking of employees outside your group as rivals. When you break down these barriers, you'll reap the rewards.


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