I suppose, looking through my retrospectoscope, that there was never a time
in our profession, when medical expertise alone, made less of an impact, and
communication skills made more of a difference between economic success and
just barely surviving in practice.
Recently I interviewed a man for a job as manager of one of the Agway
T.S.P.F.TM Heifer Farms. This position involves overseeing the care of 3,500
animals, supervising a staff of 13 people, adhering to a budget, and interacting
with customers and potential customers.