If you're in private practice and beholden to pet owners for your success in veterinary medicine, can you afford to skip the very basics of the exam room experience? (Hint: "No" is the answer you're looking for.) Here they are ...
You’re a good person. Your team members are good people. Clients ready to pick a fight don’t have to bring down your whole veterinary practice’s mood. Get some perspective, laugh about it, and get through it.
The fire behind you is so hot, you choose suicide as the least painful way. For some veterinary professionals, the darkness inside is so debilitating, that you choose suicide as the least painful way. Please don't. Please seek help.
Your pet-owning clients today are different, yes, but in many ways they might be the same as they've ever been. Delve into two important ways (with dental and oncology examples) that veterinary clients fear the wrong action far more than no action—and what you can do about it.